Privacy Notice

This privacy notice tells you about the information we collect from you when you purchase one or more of our services. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are MCB IT SOLUTIONS. Our address is MCB I.T SOLUTIONS, 7 Marriott Close, Irthlingborough, Wellingborough, Northants, NN9 5RB. You can contact us by post at the above address, by email at office@mcbitsolutions.co.uk or by telephone +44 (0)1933 588038. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What Personal Data Do We Collect?

When you purchase services or products from us by phone or in person, we ask you for your Name, Address, Contact telephone number and email address. Additional payment information may be taken if payment cards or a Bank transfer is used in order to pay for the service(s) received.

Why Do We Collect This Information?

In respect of carrying out the service required as part of our service agreement we need to provide an invoice with your relevant details. We also use your email address to send emails about our services and new offers available. You can un-subscribe to the email service at any time.

What Do We Do With Your Information?

Your information is stored locally on our internal servers for 7 years. We do not keep payment card details. We do not sell or pass any personal information to any 3rd parties.

Your Rights Over Your Information

By Law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully. To submit a request by email, post or telephone, please use the contact information provided above.

Your Right To Complain

If you have a complaint about our use of your information you can contact the Information Commissioner's Office via their website at https://www.ico.org.uk/concerns or write to them at: Information Commissioner's Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.